We will send you an order confirmation email as soon as your order has been successfully placed! You can also log into your account to view your order history and search for your most recent order. If you log into your account after a successful order, you can view the invoice for each order in the order history. vestibulum a in posuere accumsan.

We are 100% committed to making you happy. If you wish to return your item, please contact us , grateful if you can provide the reason of return,within 10 days of receiving your order (according to the delivery date on the tracking record, if applicable) and we will provide return instructions in detail! Returns without prior communication with us will not be accepted.

Limitation of Returns & Exchanges on specific products:

Customized products are your unique creative expression. Returns of custom products for reasons other than a OMGCASE error will be subject to a 30% processing fee of the refund amount (after discount/shipping deduction, if applicable).

Shipping charges are not refundable.

If your product(s) is discontinued or out of stock, it may be replaced with a similar option. CASETiFY reserves the right to make the final decisions.

Orders will be delivered by the national postal service of the destination country. (For shipping outside the United States, you may be required to sign on the package to receive the item, so please choose an address where someone can be reached during business hours to receive the package. )

Your OMG package will arrive at your home. There may be exceptions that certain cities/areas/countries do not offer door-to-door delivery service, but this is rare.